OneDrive for Business
Microsoft is not liable for any disruption or loss you may suffer. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.
What is meant by an O365 user on Comet’s pricing page?+
How does the pricing for Microsoft Office 365 booster work?+
Comet charges per protected Microsoft Office user account. ("User" in the context of Microsoft Office 365 refers to any Azure AD account, whether licensed or unlicensed.)
For a single protected user, all of the below services are included in the $1.50 booster charge: Mailbox (emails, calendar, contacts, attachments), SharePoint Sites, OneDrive for Business and Teams Files.
Scenario 1: User A has a mailbox, Teams files, and a SharePoint that is not shared with other users. The cost of protecting User A = $1.50 for the O365 user = $1.50/device per month (in USD).
Shared resources (SharePoint groups/Teams sites) count all the users as "protected" and bill for each individual user. For a shared mailbox, only the shared mailbox is backed up and you will not get billed for users with access to that shared mailbox.
Scenario 2: User A backs up their mailbox + Teams files + a SharePoint site that is shared with User B and User C. The cost of protecting this organization = $1.50 to protect User A + $1.50 to protect User B + $1.50 to protect User C = $4.50/device per month (in USD).
Which computer is connecting to Microsoft and reading the email data?
Is this running on a server that I set up, or on the user's desktop?
Can multiple tenants be backed up from a single device?+
Will new mailboxes automatically be included in the backup when “All mailboxes” is selected?+
Yes – If you choose "All mailboxes", the list of mailboxes will be scanned at the start of every backup job. Alternatively, you can select individual mailboxes using any of the following selections:
Will the backup / restore run if the endpoint is offline?+