Can I use my own encryption key when setting up a new user account?
+Comet always generates a random high-entropy encryption key for use with the actual data encryption algorithm. However, this random encryption key must be stored somewhere and must survive the event when an end user’s PC is lost or damaged. Comet uses a novel storage mechanism protected by the end user’s password. The end user’s account password is the root of trust for discovering the encryption key. Comet recommends using a strong password at all times.
Where is the encryption key stored?
+The data encryption key itself is stored within the Comet Server. Within the Comet Server, a zero-knowledge ratchet over the end user’s password is used to protect the encryption key.
In the event of a PC loss, the end user’s password is all that is required to rediscover the encryption key.
The end user’s password and their encryption keys are never made visible to the Comet Server unless you enable the "Allow administrator to reset my password" option.
Can I backup data without encryption?
+Encryption is mandatory in Comet. This is a major benefit, as Comet's client-side encryption allows you to use any storage provider without needing to worry about who might be able to read the data at rest. The encryption uses hardware-accelerated instructions where available (AES-NI or ARMv8], resulting in minimal CPU overhead.
How are customers isolated from each other?
+Comet uses separate storage locations and separate encryption keys for each end user’s Storage Vault. If you use Comet's built-in ability to request new storage locations, they are provisioned with separate access credentials. This ensures no end user can read or decrypt another end user’s data.
Do I have to use Let’s Encrypt or can I use another SSL provider?
+Comet Server has a built-in integration with Let's Encrypt that uses the ACME protocol to automatically provision new SSL certificates. If you're not able to use this service, you can supply a custom SSL certificate in X.509 (PEM] or PKCS12 file format.