Why Comet?
After years of delivering data protection for clients, we set out to address the challenges we had faced as a Backup MSP. Our mission is to build the best backup software, based on input from our community of IT Professionals from over 110 countries.
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What is Comet? 
How Comet Works
A flexible architecture that allows you to configure the best setup for your business.
Technology Benefits
Modern ‘Chunking’ technology powers Comet, making us faster than our competitors.
Client-side Deduplication
Comet has fast, bandwidth-efficient backups as deduplication is client-side, saving storage space.
No Full Re-uploads
After the first backup, you’ll never have to re-upload the full file again.
Incremental Forever
Your oldest backup can restore just as fast as your most recent. No need for differentials or delta-merging.
Compressed and Encrypted
During backup, transit and rest. The only time it is unencrypted is during a restore.
Packed with All the Features IT Providers Need
Lightweight Client
(Starting at less than 20MB)
Deduplication
Free Support
White Label Software
Built in SSL Support
Comprehensive API
Silent Install
No Java or .NET
Support for Code Signing
Start Running Backups and Restores in Less than 15 Minutes
30-Day Free Trial • No Credit Card Required • Easy DeploymentComet Integrates with Industry Leaders
Information Security is at the Center of Everything We Do
Comet is compliant with security standards, cloud data protection and data encryption standards. Comet Self-Hosted can be used in your HIPPA or GDPR compliant environment.
Most Common Questions
Who is Comet for?
+Comet is designed for IT teams, MSPs and enterprise organizations. Our typical customers include:
- Data backup service providers
- IT support companies
- Managed service providers
- Internal IT teams for SMEs and corporates
- Enterprise organizations
Who are the end users of Comet?
+Comet suits any business or organization with information that needs protecting. This may range from a single device to enterprise scale environments.
What hardware do I need to run Comet?
+Comet does not require you to own any of your own hardware. Comet can be run from a VPS, and you can instruct it to store data directly on one of our approved cloud storage providers. Alternatively, you can run the entire system on your own hardware (or a combination of both). You choose.
Is Comet Linux or Windows based?
+Both the Server and Client components run natively on Windows and Linux. The self-installer is incredibly simple, and there are no third-party software dependencies (eg Java, .NET etc)
What is chunking?
+Comet backs up data by first splitting it into variable-sized chunks, which are individually compressed, encrypted, and uploaded. Comet uses data-dependent chunking, efficiently splitting a file into consistent chunks even in the face of random inserts. Chunking helps with faster backups, faster restores, better deduplication, smaller uploads, smaller downloads when restoring, reduced data storage, better security, vastly reduced risk of corruption. It’s the game-changer that makes Comet unique.
I’m wondering about data sovereignty. Where is data stored?
+Comet can be installed on your hardware, or the cloud environment of your choice. We do not store any identifiable information about your customers or their data.
Do you have online documentation?
+Yes, it is here.
How do you provide support?
+Support is provided via our ticket system in the Partner Portal. You’ll need to sign up and log in to access this. We have two support offices, based in New Zealand and Ukraine. This gives us global coverage across most time zones. Tickets which require escalation to our development team are answered during NZDT work hours.
Want to speak directly with our Customer Success team? Book a call for a free one-on-one support session.