Getting Started 

Ready to get started with Comet Server and run a backup? 

This guide describes how to setup Comet on a single server. Please refer to our Advanced Setup guide for a comprehensive walk through of deploying Comet server Roles on separate servers.

Once you have downloaded and installed the Comet server you will be presented with the Comet Service Manager and the setup wizard.

The setup wizard will now guide you through the following steps. You can manually access the setup wizard at any time from the Configuration drop down.

1. Serial number 

You can generate serials from Log in to the Dashboard, then click the "My Servers" link in the top menu, then click the "Add Server" button.

2. Network 

Configure the address on your network that you wish your Comet Server interface to be accessible from.

3. Admin accounts 

Configure administrative and user account access to your Comet Server. We strongly suggest changing the password of the admin user.

4. Launch your Comet Server 

Start your server.

5. Log into your new Comet Server and continue the setup wizard. Access the wizard from Server - About this Server - Setup Wizard. 

6. Branding 

From here you can set the product names and color scheme of the server.

7. Email Setup 

Configure the email settings for your Comet Server.

8. Authentication Role 

Confirm this role.

9. Authentication Role - Request Storage Vault 

Comet clients can request a pre-configured backup destination instead of entering one manually. From here you can configure the storage locations for the client and re-brand them. If you have cloud destinations, you can also add them in this section.

10. Authentication Role – Replication 

For first time setup, you can skip this step and configure later.

11. Authentication Role – Properties 

Enable generating missed backup entries. We recommend keeping job logs between 60 – 90 days.

12. Storage Role 

This step confirms if this server will also be used as a Storage Role server.

13. Storage Role – Locations 

From here choose the location of where you would like the data stored.

14. Storage Role – Replication 

For first time setup, you can skip this step and configure.

15. Software Build Role 

Select to allow your Comet server to generate client installers.

16. Software Build Role – Branding 

From here you can customize the appearance of the generated client.

17. Software Build Role – Options 

Configure permissions for who can download the software

18. Constellation Role 

Enable this option.

19. Constellation Role – Targets 

Enter your details of your Comet server to enable.

20. Constellation Role – Properties 

Enable this. [Please carefully read the following before enabling]

The 'Delete Data' option is the clean-up process of the Constellation Role. It will look for orphaned data that isn't being used (for example, if a customer cancel but the data remains) across all your destinations and buckets and will prune it. This is why it is critical that all of your servers are in the Constellation server so that it can verify data across all of the locations if you select this option.

Each time you deploy a new server regardless of the role, as soon as you finish setting it up you must add it to your Constellation server before use.

21. Finished 

Once you have finished the wizard, start your server.

Your Comet server interface should now be accessible from the address you configured in step 3. You can run the setup wizard again at any time to configure your server. For advanced users you can also modify this via 'Configuration – Edit configuration file'.

For troubleshooting select Service menu – Diagnostic Tools – Run in a popup.

If you need any further support please open a ticket from inside the My Account section of